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Telemarketing

 Telemarketing

Training

 Training

Data Services

 Data Services

Market Research

 Market Research

  

  

  

Telemarketing, Outbound Call Centre & Lead Generation   

The Power Of Telemarketing...

 

Telemarketing is a powerful tool. It has been proven time

and time again that using the phone to obtain business

not only works, but is a more cost effective way to generate

business.

 

By using Telemarketing we can speak with over ten times

more people than can be visited face to face, at a fraction of

the cost.

  

Smart Source UK can help your business by generating fully qualified leads and

appointments with prospective clients who are in the market for your services or

products immediately, thus making sure that you are always talking to qualified

potential clients.

 

We can help you in retaining or expanding market share, introduce a new product

or service or simply to raise market awareness.

 

We offer short and long-term solutions, which means that you as the client decide

how long you want the campaign to run so you control your costs and budgets - You

will not be expected to commit to long campaigns if it is not appropriate or required.

 

Pilot Projects...

 

Our policy is to work with you as part of your team so with all new clients and projects

we undertake a consultative approach, only recommending what makes sense not just

simply ‘costing out the job’.  As a result we generally recommend that a pilot project

be carried out. This enables us to test the approach, present you with our initial findings

and agree project parameters.

 

We begin by taking a thorough brief thus ensuring we fully understand your products or

services and mode of operation.

 

Our Staff...

 

We are committed to the on-going training and development of our staff, which means

you will have an experienced team at your disposal. To ensure that our clients get the

maximum benefit from the activity we undertake on their behalf, we always ensure that

they have a full-product briefing prior to the commencement of the project.

 

Call Over Flow...

 

Our aim is to present a seamless extension of your business. At Smart Source UK Ltd we

work in tandem with companies who still wish to retain an in-house provision and simply

compliment their existing activity. Our staff can be trained with your staff to ensure that

your customers, or prospects, hear the same message and receive the level of service

as dictated by you. Combining our skills with your knowledge of your business means,

quite simply, we’ll be speaking your language!

 

Setting Up A Telemarketing Team...

 

Smart Source UK also supports companies who want to set-up their own Telemarketing

Team.

Our experience has shown that many in-house Telemarketing Teams do not work 100%

effectively due to other demands being made upon them from other parts of your company,

which divert them from the telephone.

Smart Source UK can help by taking an objective view of your in-house opperation and

offering help in the following areas:

  • Benchmarking

  • Practical ways to call monitor

  • Motivating your team on a day to day basis

  • Setting up your team

  • Induction training

  • One-to-One coaching in a live environment

  • Telesales training

Consultancy...

 

One of our consultants will work with you to discuss and advise you on the best way

forward based on your particular needs. 

 

A cost effective campaign will then be put together based upon your individual requirements.